Obtaining care for your loved one, friend, client, or yourself is easy! Below is a summary of steps to help you understand the process. The road to independence and freedom is just a few of steps away!
Step 1: After completing our simple form online or calling us, our professional support staff will follow up with the client to set up a free assessment at a time that is convenient for the client and their family members.
Step 2: During the initial meeting, an individual care plan is carefully made by assessing the client's needs. A safety evaluation will also be performed to ensure safety. During this meeting with the client and family members, our Ultra Home Care representative will go over the services, schedule, and pricing that is needed for the plan.
Step 3: After signing the agreement, we match a Caregiver to the client based on their unique and specific needs. Skill level, Experience, and Personality all play a role in choosing the right Caregiver for the client.
Step 4: In order for the Caregiver to fully understand their assignment, we cover the approved written care plan with them. Caregivers do not report to the client's home until they fully understand the specific needs, requirements, and special circumstances.
Step 5: In order to ensure on-going quality, our quality assurance team makes scheduled and un-scheduled visits when the Caregiver is present. There, we re-evaluate and re-assess any changing needs of the client. Ultra Home Care is dedicated to provide on-going quality service.